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Contacts is a top-level page at /patients. It is not under Settings. On chat.rivvi.ai the sidebar uses your organization’s word for the people you reach — usually Contacts. Other environments may say Patients. The word also follows your lexicon. Admins and anyone granted patient-data access can open it. The page is the roster: people you reach, uploads, and consent. To launch from a sheet without opening Contacts, attach the file in chat. See Build a list.