Adding someone
1
Open Team
Settings → Team, then invite.
2
Email, role, and seat
Enter their email. Pick a role (default Clinical operator) and a seat tier (default Standard). Name, phone, and a note are optional.
3
Confirm if it adds a seat
Team starts at 5 seats and Business at 10. If this invite goes past the seats you already pay for, Rivvi shows the added seat cost before you send it.
Roles
Patient-data access follows the role, and can be overridden per person.
Organization settings (Billing, Team, Calling, Compliance) are admin-only. Other teammates still reach Knowledge, Data (when they have clearance), and Connectors.
Seats
A seat is one person in the workspace, with their own assistant allowance and memory. You pay per seat. An admin assigns the tier on each member.
The tier only changes that person’s monthly assistant capacity. Outreach credits are shared on Billing. Changing a seat is prorated.
Free is you and two colleagues at $0. Premium is not on Free.